Job Description

Job Description:

About us:
The Nicolas-Jay Estate is a small-production, hand-crafted Pinot Noir and Chardonnay producer located on the north-side of the Dundee Hills Appellation. The story of this brand started with the three-decade friendship between our founders, Burgundian winemaker Jean-Nicolas Méo (Domaine Méo-Camuzet) and music entrepreneur Jay Boberg. The winery and tasting room are nestled inside a beautiful amphitheater shaped site, totaling 53 acres and showcases dramatic elevation changes and rolling hills of vineyard plantings. Our Confrérie (wine club) offers exclusive wines and entertaining events, resulting in a close-knit community across the US of wine lovers, serious collectors and friends. Viens avec nous.

The opportunity:
The ideal candidate is captivating, collaborative and energetic and is looking to be part of something special as this brand continues to grow into the future. If you have a proven track record of building and growing wine club membership levels and providing exceptional customer service along the way, then we’d like to talk with you. This person must be capable of working independently but also flourish in a team atmosphere where ideas and responsibilities are shared and collaborated on.

Wine Club:
•  Grow membership levels and meet wine club revenue forecasts from shipment to shipment
•  Lead the planning and processing of the bi-annual wine club shipment
•  Lead marketing material design and shipment brochure production
•  Successfully lead communication of club details to members, club batching and oversight of entire club shipment
•  Act as a liaison between the winery and wine club members assisting with appointments at the estate
•  Design and execute initiatives that keep membership attrition at minimal levels
•  Lead in the organization, promotion, and operation of annual Confrérie Weekend, a multi-day celebration with over 150 guests

Marketing/Media:
•  Oversee all Commerce 7 operations: pricing coordination, CRM management, data reporting and analysis
•  Oversee webpage operations and install periodic adjustments as needed
•  Oversee all consumer sales orders through Wine Shipping, along with direct shipments from the winery to clients
•  Assist in the development and execution of a comprehensive Sales and Marketing calendar
•  Participate in the monthly promotional campaigns that involve the Tasting Room, the Wine Club and all featured wine programs and releases

Tasting Room:
•  Assist the Hospitality & Tasting Room Manager in hosting guests in the tasting room as per schedule
•  Assist in fielding sales and customer service calls and emails
•  Assist with the monthly advertising, promotion and foot traffic campaigns that involve the Tasting Room’s growth
•  Working with our compliance officer, our order fulfillment center, and additional third-party partners, ensure orders are delivered in a timely and pristine manner
•  Participate in planning and execution of winery events
•  Web, phone, and tasting room sales fulfillment

Preferred Qualification:
•  4+ years of professional and relevant experience including a proven track record in sales and/or hospitality
•  Luxury brand hospitality experience desired
•  Available for weekends, some holidays, and occasional evening events
•  Superior written and verbal communication skills
•  Skilled and knowledgeable in interpersonal relationship development
•  Demonstrated organizational skills and attention to detail
•  OLCC license, or ability to obtain one quickly
•  Team player with a strong work ethic

Product Knowledge:
•  local wine industry knowledge, its regions and its history
•  Burgundy wine knowledge
•  Proficiency in Microsoft Office, Commerce 7, Wine Pulse, Community Benchmark, Red Chirp, Mail Chimp and POS systems

Benefits:
•  Highly competitive salary and bonus structures
•  Health care benefits, and 401k Plan
•  Nicolas-Jay and Domaine Méo-Camuzet annual allocations
•  PTO / Sick Days

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Job Tags

Full time, Work at office, Local area, Weekend work, Afternoon shift,

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