Job Description

UPMC Health Plan has an exciting opportunity for a Project Analyst position in the Medicare & SNP Product department.  This is a full time position working daylight hours (hours may be longer) and weekends may be necessary during specific times of the year.  This will be a hybrid position. 

The Project Analyst is responsible for complex analysis of data and information sets for provider and company-wide initiatives. The Project Analyst is responsible for overseeing multiple projects at any given time. Must use knowledge and understanding of UPMC internal processes and information systems to recommend and implement with project plan. This position also is responsible for reporting results to Management as needed.

Responsibilities:

• Assist Management in defining and documenting tasks and duties within department.
• Identifies trends and process improvement opportunities across departments within operations.
• Process report requests as needed by Manager and Directors.
• Monitors operating performance against regional and national benchmarks.
• Perform complex project and data analysis as needed by Management.
• Develops cross-functional, change management and implementation strategies, ensuring that all of the participating parties have committed to effective implementation of the processes and procedures.
• Assist with achieving Operations division strategic goals as well as organizational goals
• Recommend and implement process improvement initiatives within the department as well as implementing process improvement initiatives based on management decision.
• Provide concise and timely status reporting as required
• Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures.
• Works with other managers to achieve efficiencies across integration of projects.
• Assists team members in resolving project problems, escalates issues when necessary, and facilities decision-making.
• Develops and implements key metrics to measure and report on progress of initiatives.
• Performs cost/benefit analysis
• Assures quality of information through business case and application level testing; validates test results to initial business needs.

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